Conversation design process Consider using a template

Consider using a template

Now that you’ve identified your key use cases, it’s a good time to check out templates—Google sheets we’ve designed with all the basics you need to create an Action. Just fill in a Sheet with your custom content, and you’ll get a complete, functional Action without having to touch a line of code.

Before you start designing a conversation, check our existing template options to see if any of them fit your needs.

Are templates right for you? Expand and collapse content An arrow that points down when collapsed and points up when expanded.

You may already have concise, bite-sized content, like a series of questions and answers, ready for your users to consume. This kind of material is ideal for use in a template, saving you time and effort in building an Action.

Benefits of using templates

Designed for convenient, simple building, templates are:

  • Easy to use. Fill in a Google Sheet, build an Action. It’s that simple.
  • Efficiency. It only takes a few minutes to go from creating an Action to testing it, saving you time and effort.
  • Code-free. Don’t know code? No problem! Build a fully functional Action without dealing with a single line of code (great for first-time Action-builders).

The template includes:

You add:

  • Pre-defined personas for you to choose from
  • Example content for you to reference
  • Questions your Action will ask
  • Anticipated user responses (correct and incorrect)

Visit our developer site for step-by-step instructions on using templates to build your Action.

Also consider using our sample Actions, which provide a working Dialogflow agent with intents and fully customizable source code for one turn in the conversation.