The updates and notifications are composed of the following steps:
The user must first find out that your Action can offer proactive updates and notifications. You can provide discovery for your updates during normal conversations with users. For example, after showing the user a piece of content they requested, you might show a suggestion chip offering to send similar content daily.
2. Personalization (optional)
For certain types of updates and notifications, you may need to collect some additional information from the user before requesting them to opt-in. For example, a weather alert update likely requires the user to specify a zip code before opting in, so that the content can be targeted to the appropriate location.
After the user has discovered your proactive experience and you've collected all the optional personalization information, the Action needs to get consent from the user to "push" updates at any time or set-up a scheduled update at a fixed time.
Google provides a built-in experience to opt the user in for daily updates. Your Action can provide opt-in for multiple types of updates. For example, a news Action could provide a daily notification for a news briefing and a push notification for breaking news alerts.
4. Receive updates
After the user opts in, they start receiving scheduled updates and/or app-initiated notifications from your Action.
Users see daily updates and push notifications as system notifications from the Assistant Action on their Assistant-enabled phones. If they tap one of these notifications, the Assistant starts a conversation with your fulfillment, triggering the intent requested by the notification.
5. Manage updates
Users can stop receiving updates from your Action in two ways: